Experience
Where I've worked
The roles that shaped how I approach local SEO today — from hands-on listing management to leading quality assurance for hundreds of client accounts.
2019 — Present
Quality Assurance Manager
Local SEO Agency
- Conducted quality assurance reviews of business listings to ensure accurate and consistent name, address, and phone (NAP) information across online directories.
- Verified citation submissions, identified errors or duplicates, and ensured compliance with client requirements and directory guidelines.
- Monitored team output, maintained high accuracy standards, and provided feedback to improve submission quality and workflow efficiency.
2017 — 2019
Submission Agent Professional
Local SEO Agency
- Managed business listings across high-authority online directories to improve local search visibility and citation accuracy.
- Maintained consistent NAP information, submitted new listings, and updated existing business profiles.
- Performed quality assurance checks, resolved duplicate listings, and ensured compliance with directory guidelines.
2016 — 2017
Sales Technician
Octagon Computer Store
- Advised customers on computer hardware and software solutions.
- Installed, configured, tested, and troubleshot computer systems and peripherals.
- Provided technical support and after-sales assistance.